HISTORY
The company was founded in 1987 by Ariella Cuk, consultant in Language and Communication Training Services and professor of Intercultural Communication at the University of Trieste. The company started organising residential courses for managers of Business English Language Training in partnership with Pilgrims Ltd (Canterbury UK) and in-company training in Trieste.
The Company collaborates with the IDR Institute (Intercultural Development & Research) of Milton Bennett and Ida Castiglioni and is affiliated to Sietar Europa (Society for Intercultural Education Training and Research), for which it organised the 9th European Conference held in Trieste with the participation of 300 delegates from all over Europe. |
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PHILOSOPHY
To communicate effectively with your clients and colleagues who have different cultural backgrounds you need to be able to adjust to new situations with an open mind.
Our mission is to encourage the ability to:
- Deal positively with ambiguous situations
- Adjust to the requirements of new situations
- Understand different conventions and use different communication styles
- Suspend “judgements” and respect diversity
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APPROACH
Our approach is a step by step process to:
- Be aware of cultural differences
- Respect different points of views
- Build relationships that are respectful of the interlocutor
- Build trust
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